Karévan Privacy Policy

Last update: 12-06-2024

Data, Cookies and Privacy

Here we have a full explanation of how Karévan handles your privacy and data, including a full list of other organisations we may share our data with.

Most importantly, if you’d like to know more or have any questions we may not have answered, please email us on [email protected]

How Karévan Uses Cookies

Cookies are small text files stored on your computer by your web browser to allow websites to remember you from one page to the next.

You have control over how, if, and when your web browser stores cookies. How you go about changing these cookie settings depends on which browser you are using to access our website. If you need any help with managing your browser’s cookie settings then the super-nerds at AboutCookies.org can provide you with all of the information and instruction you’ll need.

Karévan’s Privacy Policy

This site is owned and managed by Karévan.

This policy covers how Karévan treats personal information collected on this and other websites, including information related to your past use of our website such as previous order details.

Personal information is personally identifiable information about you such as your name, address, email address, phone number and so on, that is not normally publicly available.

This policy does not apply to companies that Karévan does not control, or to any third parties that Karévan does not employ or manage. In particular, this site may have links to external sites that Karévan does not own or control and you should look at each such site’s privacy policy to see how your personal information is managed by them.

Karévan does not rent, sell, or share personal information about you with other people or companies except to provide products or services you’ve requested from our website, when we have your permission, or under the following circumstances:

We respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims.

We believe it is necessary to share information to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of Karévan’s terms of use, or as otherwise required by law.

Below is a full list of how, and why, we may share data to deliver our services.

Mailcoach: Our email newsletter is supported by a tool named Mailcoach. When you agree to receive marketing from Karévan, we will upload and store your name (if given) and your email address to Mailcoach. If you choose to unsubscribe from our newsletter, Mailcoach will continue to hold those details in a separate database, although this can be deleted on request. Mailcoach will also store the IP address from which you initially signed up for marketing. Some of Mailcoach’s servers may be located in the US.

Fathom Analytics: We use Fathom Analytics to collect anonymous pageview tracking. Fathom Analytics doesn’t require cookies and is GDPR, CCPA, ePrivacy and PECR compliant.

It is our internal policy not to hold any data locally, except to process it (for example, complaints) at which point we will revert to storing this information within our cloud-based drive as soon as we have finished processing it.

Confidentiality and Security

We limit access to personal information about you to employees who we believe reasonably need to come into contact with that information to provide products and services to you and to do their jobs.

We have physical, electronic, and procedural safeguards to protect personal information about you. We also comply fully with the General Data Protection Regulations (GDPR). In respect of this site, THE INDUSTRY GRP LTD is the data controller and Karévan’s registration number is 06586424.

Changes to this Privacy Policy

Karévan may update this policy at any time. We will notify you about significant changes in the way we treat personal information by sending a notice to your account’s primary email address or by placing a prominent notice on our website. If we choose to send an email, you will receive the email even if you are not subscribed to our email mailing list.

How to contact us

If you have any questions, comments or requests regarding this privacy notice, please contact [email protected] or write to us at Karévan, The Old Mill Mill Lane, Goostrey, Crewe, England, CW4 8PN.